20-minute diagnosis
One workflow. One clear recommendation.
Twenty minutes. We look at one process that should not work the way it does. You leave with a diagnosis, not a demo.
Prefer email? hola@8digits.net
For the work between your website, marketing, CRM and operations. Find where time is lost, leads wait or data has to be entered twice.
For whom
- Small teams and solo operators who copy data between tools
- Businesses where one person is the process
- Teams that bought software and still do the work by hand
Not for
- “Add ChatGPT to our website”
- A tool bake-off with no process in mind
- Agencies looking for a white-label junior
Bring one real process
Where is the work getting stuck?
These are useful starting points. Bring the tools you use, the steps people take and the part that keeps causing trouble.
Leads arrive. Follow-up stalls.
A campaign or website brings in enquiries, but someone copies each one into the CRM. We look at capture, routing and follow-up to find where an interested customer gets left waiting.
Orders move. Admin piles up.
Your store takes the order, then invoices, updates and exceptions become manual work. We look at the handoffs between checkout, order data and the tools your team uses next.
The report needs another spreadsheet.
Marketing, sales and operations hold different versions of the numbers. We look at data sources, duplicate entry and what you actually need to measure before adding another dashboard.
What happens
Four steps. One recommendation.
- 01
Choose
You pick one workflow before the call.
- 02
Map
We map how it works today.
- 03
Assess
We name the friction, cost and risk.
- 04
Decide
You get one recommended next step: leave it, simplify it, automate it, or build something small.
Bring one recent example and a rough sense of how often it happens. No presentation needed. Twenty minutes is enough to choose a direction; detailed system access, technical investigation and implementation belong in the next scope.
What you do not get
A slide deck. A tool list. A pitch for a six-month transformation.
After the call
If the work is real, the next step is a fixed-scope workflow audit or a small build. If it is not a fit, we say so on the call.
We agree what to investigate or build, what it should improve and how to check the result before implementation starts. That might mean a CRM integration, an automated order step or AI assistance with human review.
Who you talk to
8digits is led by Peter.
You speak directly with the person who will help diagnose the problem and shape the solution.
Peter spent nearly a decade building the technology department at a full-stack digital marketing agency: WordPress, integrations, automation, CRM and martech. 8digits is the same bias applied to small businesses: look at the work, remove unnecessary steps, then choose the technology.
Based in Frigiliana, Málaga. The working language of the studio is English.
You speak with the person who will diagnose the problem and, if we continue, build the fix. Spanish conversations are possible on the call; the site and written follow-up stay in English.
Know what to fix first.
20 minutes. One workflow. One clear recommendation.
Book the 20-minute diagnosisPrefer email? hola@8digits.net
Contact
Have a process that shouldn't work the way it does?
We'll tell you what we'd change first.